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For Express Carriers customer service is our #1 priority.

 

We will go the extra mile to ensure that every delivery is completed to the satisfaction of our customers. 


 

It is our goal to offer the highest level of professionalism.

All of our drivers attend an Orientation session to better understand:

  • The guidelines of Express Carriers and clients

  • Proper operation of vehicles and warehouse equipment

  • The importance of on-time delivery

  • Professional customer service

 

Our drivers are trained using our Partner Program, thus ensuring consistent and timely training for all new drivers.

Each new driver is assigned to a veteran driver to ensure:

  • All drivers are familiar with routes and delivery times

  • Drivers are shown all procedures specific to customer needs




 

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